Skilled software engineer with 4+ years of experience creating and executing innovative software solutions to enhance business productivity. Consistently recognized as a competent leader, skilled at coordinating cross-functional teams in a fast-paced deadline-driven environment to steer timely project completion.
· Deployed API integrations using Python scripting, database design, and report development handling large data sets.
· Managed multiple data integrations containing sensitive information using SQL Server Integration Services (SSIS).
· Strategized and developed cross-functional applications using Microsoft Power Apps, Power Automate, and Power BI.
· Administered and organized SQL Server databases, including the creation and manipulation of tables and views
· Assisted in maintaining information security policies, standards, and guidelines based on compliance requirements.
· Managed a team of 25+ student employees, overseeing their training, scheduling, and daily supervision.
· Maintained and administered Windows images for over 400 workstations across 10+ computer labs.
· Provided escalated support for computer hardware and software issues, ensuring timely resolution.
· Developed comprehensive policies, procedures, and training documents tailored for staff, students, and faculty,
ensuring clarity, compliance, and effective knowledge dissemination.
· Supported switches, UPS systems, and access points across 100+ distribution frames spanning 25+ buildings.
· Managed asset tracking spreadsheets to ensure current inventory quantities and locations are readily available.
· Organized, cleared and sent hundreds of used network gear to be sold as surplus
· Collected wired and wireless network data from production environments to demonstrate network reliability.
· Provided first response to faculty, staff and students by providing information and technical solutions
· Provided support for client computers, including wireless, email, and network printer setup
· Applied critical judgement skills to troubleshoot and solve a wide variety of technical issues
· Reported problems, documented solutions, and escalated issues as necessary
· Boosted market basket sales by offering Tech services, Microsoft Office subscriptions and warranties
· Performed repairs on Apple iPhones including battery, screen and TouchID replacements
· Offered rewards, More Accounts, and CSAT surveys to each applicable customer
· Efficiently disassembled and sorted tech load while maintaining presence on the sales floor
An engine for developing a class of empire management style browser based games with database persistence.
Utilized: HTML5, JavaScript, MySQL, Apache, Node.js, npm.
A SIG game that allows players to control a tank in a 3D environment and shoot at floating ducks.
Utilized: C++, SIG (UC Merced Standalone Interactive Graphics), Object Oriented Programming, Visual Studio.
A web based socializing platform for desktop and mobile created using HTML5, CSS3, JavaScript and MongoDB.
Utilized: HTML5, CSS3, JavaScript, AngularJS, MongoDB, Caching, Cookies.
An intense Shoot 'em up game created using C++, FreeGlut and clever object oriented programming.
Utilized: C++, FreeGlut, Object Oriented Programming, Visual Studio